Inquiry & Support

Get in Touch

We're here to help with your medical journey.

First Step

Send Us a Message

Share your medical goals or any other question — a coordinator will get back to you shortly.

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Our Offices

Tunisia Headquarters

19 Rue Bader,
8070 Korba, Tunisia
+216 54 019 800
info@sanovias.com
Mon-Fri: 9:00 AM - 6:00 PM (GMT+1)
Saturday: 9:00 AM - 1:00 PM

European Office

Rittingergasse 15,
Vienna 1210, Austria
+43 660 660 16005
info@sanovias.com

Frequently Asked Questions

Our team typically responds within 48 business hours. If your matter is urgent, please indicate this in your message and we will prioritise your inquiry.

Not initially. The first contact aims to clarify your needs and produce a personalised, non-binding offer. After your first video consultation, our medical team will advise which records are needed for a proper assessment of your case and treatment options.

Yes. If you know what you need and want to move quickly, you can go straight to the online consultation form. This is followed by a video consultation with your doctor and helps accelerate the process.

Yes. We can arrange a virtual consultation with your chosen specialist before you commit to travelling. This helps ensure you are comfortable with your doctor and your treatment plan.

After reviewing your medical information, we'll provide a detailed cost breakdown including the procedure, clinic stay, medications, follow-up care, and any additional services you request.

Initial consultations and treatment coordination services are complimentary. Our fees are included in the overall treatment package once you decide to proceed.