Your Medical Journey, Simplified
From first contact to full recovery, we guide you through every step of your medical journey experience with expert care and personalized attention.
Initial Contact & Personalized Quote
Begin your medical journey with a simple contact form submission. Within 48 hours, our team provides you with a tailored, no-obligation quote based on your specific needs.
Start your inquiry →
Expert Medical Consultation
Once you express interest, we arrange a comprehensive teleconsultation with one of our specialized medical experts who will become your dedicated advisor throughout the process.
Start your consultation →
Your Personalised Package
Your coordinator presents a tailored all-inclusive package — procedure details, your specialist’s profile, accommodation, transfers, and a clear, itemised price. Review everything, ask your questions, and confirm when you’re ready.
Effortless Travel Arrangements
Relax as we coordinate every detail of your medical journey. Your coordinator manages all logistics from door to door, ensuring a stress-free experience.
Check-in & Treatment
Experience world-class medical treatment with our dedicated multilingual coordinators by your side — from the operating room through your hotel recovery. We closely monitor your healing progress during your full stay so you can focus entirely on your health.
During your stay:
- 24/7 personal medical assistant
- Professional translation services
- Daily recovery monitoring in clinic & hotel
- Coordination with your surgical team
- Comfortable recovery accommodation
Checkout & Follow-ups
Our commitment doesn't end when you board your flight home. We remain your dedicated partner throughout your full recovery — however long it takes. From structured teleconsultations to coordinating with local providers, we are with you every step of the way.
Your aftercare includes:
- Structured remote follow-up consultations
- Digital health record access
- Coordination with local healthcare providers
- Post-return teleconsultations
- Ongoing support until full recovery
Why Travelers Trust Sanovias
Our credo: exceptional care, complete transparency, and a dedicated partner every step of the way.
Nationally Certified Partners
Our partner clinics are nationally certified and recognized by their respective healthcare authorities, ensuring reliable, consistent standards of care.
Transparent Pricing
No hidden fees or surprise costs. Every cost is listed upfront — our service fees are set transparently, in line with industry standards.
Multilingual Support
Our team communicates in multiple languages to ensure nothing gets lost in translation. From your first inquiry to your return home, you are never alone.
Ready to Start Your Journey?
Our medical experts are ready to guide you through your personalized health travel experience.
Get Your Free ConsultationFrequently Asked Questions
We get back to you within 48 hours of your first contact. Most procedures can be scheduled within 2–4 weeks of your initial consultation — significantly faster than waiting lists in many European countries. The exact timing depends on your availability and flight bookings.
Our network includes board-certified specialists, many of whom have trained internationally and hold memberships in prestigious medical societies.
Your package includes remote follow-up consultations, and we coordinate with local healthcare providers if necessary for continued care.
Once you send us your flight booking confirmation, we proceed with all remaining bookings included in your package proposal. We then issue an invoice to be settled according to the agreed terms. Flexible payment options are available.
This depends on the reason. If you cannot travel due to a justifiable reason, you will only be charged for non-refundable costs already incurred. The amount generally depends on how far in advance you submit the request. Patient satisfaction is our priority, and we handle each case individually.
Our multilingual team supports English, German, French, and Arabic. From first contact through consultation and coordination, you will be accompanied by someone who speaks your preferred language. If you require a different language, we will do our best to arrange a translation service for you.