Get in Touch

Our team responds as soon as possible. If your matter is urgent, please indicate this in your message and we will prioritise your inquiry.

Not when you first reach out. Your initial contact is simply to clarify your needs and receive a personalised, non-binding offer. Once you move forward, you'll complete our online consultation form — at that stage, basic medical information helps us prepare your case. Your assigned doctor will then review this during your video consultation and advise exactly which records are needed for a proper assessment of your situation and treatment options.

Yes. If you know what you need and want to move quickly, you can go straight to the online consultation form. This is followed by a video consultation with your doctor and helps accelerate the process. Filling in the online form is free; only the video consultation is paid.

Yes. We can arrange a virtual consultation with your chosen specialist before you commit to travelling. This helps ensure you are comfortable with your doctor and your treatment plan.

Once we've reviewed your medical information and you've completed your online consultation with the doctor, your coordinator provides a fully itemised quotation — covering the procedure, clinic stay, medications, follow-up care, and any additional services you request. Every line item is clearly explained so there are no surprises. If you're considering combining procedures during the same stay, we'll also include a discount on any additional procedures performed at the same time.

Yes. If you are unsure and still looking for the procedure you want to do, you can request a free 15-minute consultation with a doctor. Simply select "Free Consultation (15 min)" as the topic in the form above.

Once your project is clear and you want to meet your doctor or surgeon to connect the dots, you can book a medical teleconsultation (~30–45 min). It costs €150, an amount that is deducted from your package price once you go ahead with the treatment. Follow-up consultations before your decision are free of charge. Treatment coordination is always included in your package.